When verifying origin and classification, when should CBP officers consult supervisors?

• A. Immediately consult supervisors for every decision
• B. Consult supervisors as needed
• C. Never consult supervisors
• D. Always defer to a supervisor for origin and classification

Answer: (B)

Understanding when to involve a supervisor for origin and classification is about applying the rules with appropriate judgment. You should consult a supervisor as needed—not for every decision, but whenever the facts are unclear, the rules are ambiguous, or the consequences of the decision are significant. This approach keeps you efficient in straightforward cases while safeguarding accuracy and consistency in more complex or unsettled situations. For example, if the country of origin is clearly determined under a known rule of origin and the tariff classification is unambiguous under the current schedule, you can proceed without waiting. But if the origin claim is disputed, if a product could qualify for a preferential duty rate that requires interpretation, or if new guidance or exceptions might apply, bringing in a supervisor helps ensure the correct determination.