If you saw a problem at work and took the initiative to correct it, which description shows strongest initiative?

• A. I waited for someone else to address it.
• B. I identified the issue, proposed a plan, and implemented the solution with measured results.
• C. I avoided the risk and did nothing.
• D. I blamed others for the problem.

Answer: (B)

Taking initiative means actively spotting problems, planning a course of action, and following through to make improvements while measuring the results. The description that identifies the issue, proposes a plan, and implements the solution with measured results best demonstrates initiative because it shows you took ownership, acted on a real need, and evaluated the impact. This is the kind of proactive problem-solving that stands out in work environments like CBP, where timely and effective actions matter. In contrast, waiting for someone else to address it, avoiding risk and doing nothing, or blaming others all reflect passive or counterproductive behavior rather than taking charge.