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Multiple Choice

If an employee isn't meeting expectations, what approach does the candidate prefer?

Open, honest, constructive feedback is the best approach when someone isn’t meeting expectations. It sets clear, specific expectations andpoints to where performance isn’t meeting the mark, while offering concrete steps the employee can take to improve. This approach shows support and willingness to help the employee grow, which tends to boost motivation and trust, and it creates a path forward—often with a performance plan and follow-up to track progress. Jumping straight to termination misses the chance to address the issue and can demoralize others; ignoring the problem or hoping it improves on its own is unreliable and unprofessional.

Open, honest, constructive feedback is the best approach when someone isn’t meeting expectations. It sets clear, specific expectations andpoints to where performance isn’t meeting the mark, while offering concrete steps the employee can take to improve. This approach shows support and willingness to help the employee grow, which tends to boost motivation and trust, and it creates a path forward—often with a performance plan and follow-up to track progress.

Jumping straight to termination misses the chance to address the issue and can demoralize others; ignoring the problem or hoping it improves on its own is unreliable and unprofessional.